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FAQs

Please contact us if you have any questions about our Products, Service or Website.

 

 

How long does it take to get my new Blinds ?

Blinds are normally delivered within 5-15 working days from placing an order. We will contact you if your New Blinds are likely to be delayed.

 


Are Blinds made in the UK ?

All of the Blinds that we supply are Genuine Branded Blinds from Leading Suppliers and are made in the UK, except for our Genuine Velux Window Blinds which are supplied Direct from Velux in Denmark.

 


Are Online Payments securely processed ?

Our Website is https:// encrypted and we do not hold or store your card information on our website.


We accept card payments using the secure Sagepay card processing system and can accept the following cards.

 

VISA

VISA Debit

VISA Electron

Mastercard

Mastercard Maestro

Solo


When placing an order for supply only Blinds please ensure that your address and card details are the same as the records held by your Card Provider.


The Sagepay Card processing system checks the details that you provide against your Bank Card Details held by your Card provider, to safe gaurd you against fraud, any error in the details provided will result in the transaction being rejected and a declined order being generated.


We will only accept payment from UK registerd cards which are registered at a UK address.


Please contact us if you experience any difficulty in making a card payment or need assistance in making a card payment.